Magene offers the following warranty coverage from the date of purchase:
- Cycling Trainers: 1 year
- Power Meters and Wheelsets: 2 years
- Other Products: 1 year
Warranty Eligibility: To qualify for warranty service, the following conditions must be met:
- The product must be within the warranty period.
- The product must not meet any of the exceptions listed below.
Exceptions to Warranty: The warranty does not cover the following:
- Damage caused by misuse, improper maintenance, or storage
- Unauthorized disassembly or modifications
- Mismatched or altered model numbers on the warranty certificate
- Damage caused by external factors (force majeure) or failure to follow user manual instructions
If your product falls under any of these exceptions, you will be responsible for the cost of parts, labor, and other fees during the repair.
For any warranty claims, please contact us directly, and we will assist you with the process.