Kogel Bearings backs its products with a two-phase Lifetime Performance Warranty, designed to keep you rolling smoothly — from your first ride onward. This warranty covers defects, wear, and craftsmanship under normal use, with options for repair, replacement, or refurbishment based on the product’s age and service history.
Warranty Coverage by Bearing Type
| Bearing Type | “Few Questions Asked” Warranty | Service Interval | Lifetime Warranty |
|---|---|---|---|
| Kogel CR | 3 Years | Annual (Seal Replacement Required) | ✅ |
| Kogel Ceramic | 2 Years | Annual (Seal Replacement Required) | ✅ |
| Kogel Full Ceramic | 2 Years | Annual (No Seal Replacement Required) | ✅ |
| Kogel ST | 1 Year | Every 6 Months (Seal Replacement Required) | ❌ |
🚴 Phase 1: “Very Few Questions Asked” Warranty
During the first 1–3 years (based on bearing type), Kogel offers minimal-hassle replacement or repair. Just provide proof of purchase and service — you usually won’t need to send in the product unless something is unusual.
✔️ Covered:
- Manufacturing defects
- Corrosion or wear under normal use
- Craftsmanship issues
- Applies to both original and second-hand owners (with proof of purchase)
❌ Not Covered:
- Improper installation or modifications
- Crash damage or misuse
- Chemical or cleaning product damage
🧰 Crash Replacement: If your issue isn’t covered, discounted replacements are available to help you get back on the bike.
🔧 Phase 2: Lifetime Warranty & Refurbishment Program
After the initial warranty period, your bearings are still covered under Kogel’s Lifetime Program. Send your bearing in with service records and receive inspection, cleaning, re-greasing, and replacement of worn parts.
🔍 Covered:
- Craftsmanship or manufacturing defects
- Non-crash performance issues
🚫 Not Covered:
- Crash or impact damage
- Improper or neglected service
- Excessive wear beyond the product’s usable lifespan
Warranty Process
For any warranty claims, visit The Bike Affair. As an authorized Kogel Bearings dealer, we will assist you in managing your claim and coordinating with Kogel to ensure prompt resolution — whether it's a simple replacement or full refurbishment.
